How it works

  • Helper.World platform is the Uber of modern call centers. It matches between frustrated clients and one of the helpers: members of your support team OR most relevant qualified users. The helper assists the user, in real-time, within your website or application.

  • Everyone can sign-up and become a helper. Experienced users and CSRs from your support team are welcome. You'll be able to control and qualify them.

    Helper.World algorithm will do the rest, match each Helper and the most relevant user with the problem; all that in real-time, according to helpers' skills and experience.

  • No need to download or install 3rd party apps.
    Helper.World
     activates a direct connection of video, audio, chat, file transfer, recording, feedback and screen sharing; all in one click on your website.

  • Through Helper.World you can dramatically cut support costs in terms of HR and AHT while increasing the quality of service and users' satisfaction.

    Helper.World 
    is the future. Join it now.