Chat
Live, real-time chat between experienced users and clients to maximize the client support.
Video & Audio
Face-to-face consultation without unnecessary phone calls or emails.
Screen Sharing
Screen sharing enables direct and secure access to client's desktop for smoother assistance.
Real Time Feedback
Rating quality of the support session.
Record & Playback
Reviewing the session script for future reference.
Helpers Profile
Access to helpers' profiles listing their level of proficiency and expertise.
Matching Algorithm
The algorithm automatically chooses the mosty suitable and the most successful user to attend to clients' issues.
Points & Rewards
Experienced users earn points and exclusive rights to new products and events.
Administration
Creates the list of each user's skills and selects only those who are proficient in their field minimizing potential mistakes.
Hosting on German servers for more data security and encrypted connections thanks to SSL.
ViewMyBrowser is the world's first browser sharing solution.
EGOCMS is the Content Management System of EGOTEC AG.
Supporting hundreds of websites and thousands of users with just one installation.
Now partnering with the online Helper.World community.
Leave Management and time keeping for more than 10.000 users.
Now joining forced with Helper.World for increased user experience.
Helper.World
Pfalzgraf-Otto-Str. 81
74812 Mosbach
Germany
phone +49 62 61 8469 470
fax +49 62 61 8464 977
hello@helper.world