Chat

Live, real-time chat between experienced users and clients to maximize the client support.

Video & Audio

Face-to-face consultation without unnecessary phone calls or emails.  

Screen Sharing

Screen sharing enables direct and secure access to client's desktop for smoother assistance.

Real Time Feedback

Rating quality of the support session. 

Record & Playback

Reviewing the session script for future reference.

Helpers Profile

Access to helpers' profiles listing their level of proficiency and expertise.

Matching Algorithm

The algorithm automatically chooses the mosty suitable and the most successful user to attend to clients' issues.

Points & Rewards

Experienced users earn points and exclusive rights to new products and events.

Administration

Creates the list of each user's skills and selects only those who are proficient in their field minimizing potential mistakes.